Public Offer

Terms of manufacturing and selling products on Printbar.az

Provider (Controller):
PG MMC
TAX ID (VÖEN): 1305883031
Address: Azerbaijan, Baku, 23 8 November Ave, Amai Mall, 7th floor, Office 720
Phone: +994 77 277 00 33
Last updated: 2025

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1. General provisions

This document is a public offer made by PG MMC (the “Provider”) and sets out the terms for manufacturing and selling products under the Printbar.az brand.

Placing an order via Printbar.az, the online constructor, social networks, messaging apps (including WhatsApp), marketplaces (including Wolt), or any other channel constitutes full acceptance of these terms.

The Provider may update this Offer without prior notice. The current version is always available on the website.

2. Subject of the offer

The Provider manufactures and sells custom and corporate textile and promotional products, including printing, embroidery, and other branding methods, based on the Customer’s order.

3. Order placement and Customer responsibility

The Customer is fully responsible for selecting the correct model, size, color, quantity, and for providing accurate contact details and delivery address.

The Customer warrants that they have all necessary rights to use any files/materials provided for printing/production (logos, images, text, artwork), including copyright and related rights.

The Provider does not verify the legal status of customer content and is not liable for any third-party claims arising from customer-provided materials.

Claims such as “it was different last time” or comparisons with prior orders are not considered objective quality criteria.

4. Artwork, color, and print requirements

The Customer acknowledges that colors may differ due to screen color settings, fabric batches, printing technologies, and material properties.

Technical requirements for artwork files are available on the “Artwork Requirements”

Once approved by the Customer, the artwork is final. Claims related to color/placement/appearance are not accepted if production matches the approved artwork.

5. Sizes and tolerances

Size charts on the website are indicative. Manufacturing tolerances of ±1–2 cm are allowed and are standard in textile production.

Differences within the stated tolerance do not qualify for returns, exchanges, discounts, or compensation.

6. Payment. 100% prepayment for custom orders

All custom orders, including printed/embroidered items, personalized text/logo products, and any items produced using customer-provided artwork, require 100% prepayment.

Production starts only after full payment is received or confirmed by the payment provider.

Payments for custom orders are non-refundable because such products are made specifically for the Customer and cannot be resold to third parties, except in cases of confirmed manufacturing defects caused by the Provider.

Order cancellation by the Customer after production has started does not entitle the Customer to a refund, regardless of the production stage.

7. Production time

Any production time indicated on the website applies to self-pickup only, unless explicitly agreed in writing.

8. Delivery and third-party liability

The Provider does not provide delivery services directly. Delivery is performed by third parties who are responsible for delivery time and handling.

9. Customer obligations for delivery

The Customer must be available at the specified address and reachable during the delivery window to receive the order safely.

Delivery is not performed to public meeting points (e.g., metro stations, intersections) or “exact time in a public place”. A precise address suitable for receiving the parcel during the delivery window must be provided.

If delivery fails due to the Customer (no answer, absent, incorrect address), the order is returned to the Provider. The Customer may pick it up or request re-delivery at an additional cost.

10. Weekends and public holidays

The Provider operates on business days only. Orders and/or deliveries that fall on weekends or public holidays may be postponed to the next business day.

11. Returns and exchanges

Custom-made products are not eligible for return or exchange, except in cases of confirmed manufacturing defects caused by the Provider.

12. Limitation of liability

The Provider is not liable for customer selection errors, inaccurate data, third-party actions, payment provider issues, delivery delays, or customer-provided content.

13. Recording of agreed terms

Terms recorded in the order, invoice, order confirmation, or written communication are final. Verbal agreements without written confirmation have no legal effect.

14. Final provisions

Disputes should be resolved through negotiation; if not possible, under the laws of the Republic of Azerbaijan. Acceptance of this Offer means full agreement with all terms.

15. Contact

PG MMC
Phone: +994 77 277 00 33