Frequently asked questions

How do I place an order on the website?

Pick a product from the catalog or create your own design in the Create yourself designer, add it to the cart and check out.

How does the “Create yourself” designer work?

Choose a product and colour, upload your image, add text — you see the result and the price right away. You can print on the front and the back. The finished design goes to your cart and into production once paid.

How long does production take?

Orders from the website and the designer are ready in 1 business day, sometimes the same day if placed before 13:00. For bulk and corporate orders the manager agrees the timing with you.

How can I pay?

An order goes into production after full payment. Online — by Visa or Mastercard on Birbank’s secure payment page (foreign cards are accepted). At the office — POS terminal or cash, before production starts. Corporate clients can pay by bank transfer.

How is delivery handled?

Pickup from our office — free, during working hours.
Courier — Bolt, Yango or Wolt, paid; the price depends on the address.

Details: Shipping and Payment.

Can I bring my own clothes for printing?

Not for personal orders — we print only on our own products so we can stand behind the result. For businesses we print on client items from 5 pieces.

All questions

Şərhlər (5)

İlkin Əsgərov

12/01/2026

Great promo product for our marketing campaign. Quality exceeded expectations.

Ruslan Orucov

31/10/2025

Şirkətimizdə paylama üçün sifariş verdik. Heç bir problem olmadı, tövsiyə edirəm.

Sabinə xanım

27/08/2025

Korporativ hədiyyə üçün axtardığımız tam buydu. Sifariş rahat, çatdırılma sürətli.

İlham Cavadov

25/07/2025

Bought as corporate gifts for our business partners. They were very impressed.

Əli Muradov

06/07/2025

Müştərilərimizə minnətdarlıq ifadəsi kimi verdik. Çox bəyəndilər, əla seçimdir.

Size:	ø66×175 mm

RALUTO - recycled aluminium bottle

Frequently asked questions