Frequently asked questions

How do I place an order on the website?

Pick a product from the catalog or create your own design in the Create yourself designer, add it to the cart and check out.

How does the “Create yourself” designer work?

Choose a product and colour, upload your image, add text — you see the result and the price right away. You can print on the front and the back. The finished design goes to your cart and into production once paid.

How long does production take?

Orders from the website and the designer are ready in 1 business day, sometimes the same day if placed before 13:00. For bulk and corporate orders the manager agrees the timing with you.

How can I pay?

An order goes into production after full payment. Online — by Visa or Mastercard on Birbank’s secure payment page (foreign cards are accepted). At the office — POS terminal or cash, before production starts. Corporate clients can pay by bank transfer.

How is delivery handled?

Pickup from our office — free, during working hours.
Courier — Bolt, Yango or Wolt, paid; the price depends on the address.

Details: Shipping and Payment.

Can I bring my own clothes for printing?

Not for personal orders — we print only on our own products so we can stand behind the result. For businesses we print on client items from 5 pieces.

All questions

Şərhlər (5)

Ülvi Musayev

16/04/2026

Использовали для мотивации сотрудников. Качество порадовало, будем заказывать ещё.

Əhməd Quliyev

06/02/2026

Ordered for our company retreat. Everyone appreciated the quality and design.

Təbriz Hacıyev

15/12/2025

Использовали как подарки для клиентов на юбилей компании. Все были в восторге.

Hüseyn Nağıyev

30/07/2025

Şirkətimizdə paylama üçün sifariş verdik. Heç bir problem olmadı, tövsiyə edirəm.

Samirə xanım Sultanova

11/03/2025

Korporativ bayramımız üçün mükəmməl seçim oldu. Rəhbərlik də bəyəndi.

Materials:	Wood
Size:	Ø0.7 x 18.6 cm

MELART - Pencil

Frequently asked questions