Frequently asked questions

How do I place an order on the website?

Pick a product from the catalog or create your own design in the Create yourself designer, add it to the cart and check out.

How does the “Create yourself” designer work?

Choose a product and colour, upload your image, add text — you see the result and the price right away. You can print on the front and the back. The finished design goes to your cart and into production once paid.

How long does production take?

Orders from the website and the designer are ready in 1 business day, sometimes the same day if placed before 13:00. For bulk and corporate orders the manager agrees the timing with you.

How can I pay?

An order goes into production after full payment. Online — by Visa or Mastercard on Birbank’s secure payment page (foreign cards are accepted). At the office — POS terminal or cash, before production starts. Corporate clients can pay by bank transfer.

How is delivery handled?

Pickup from our office — free, during working hours.
Courier — Bolt, Yango or Wolt, paid; the price depends on the address.

Details: Shipping and Payment.

Can I bring my own clothes for printing?

Not for personal orders — we print only on our own products so we can stand behind the result. For businesses we print on client items from 5 pieces.

All questions

Отзывов (5)

Zaur Nağıyev

15.01.2026

Şirkətin yubileyi üçün sifariş etdik. Hamı hədiyyəni çox bəyəndi.

Ceyhun Kərimov

26.11.2025

İş yoldaşlarımıza hədiyyə olaraq aldıq. Hər kəs razı qaldı, əla məhsuldur.

Tural Rzayev

13.10.2025

We got these as gifts for our clients, they absolutely loved them. Highly recommend.

Elçin Vəliyev

13.06.2025

Yeni ofisimizin açılışı üçün hədiyyə kimi sifariş etdik. Hamı razı qaldı.

Anar Nağıyev

18.02.2025

Highly recommended for corporate gifting. Fast shipping and excellent quality.

Materials: Composition:	Polyester 210T
Size:	34 x x 42 cm

SPOOK - Drawstring Bag

Frequently asked questions